FAQ Common question!
Question:
I entered a new
security and made a mistake. I didn't notice this mistake until
sometime later.
The symbol and the company name are both incorrect. My question is How
do i change the symbol and name company name without deleting the
record and starting over?
Answer:
Use the Security Information
window to change information about a security. To use first go to
the main menu and click "Options" then click on "Security"
Information" You can then edit information about the security IE symbol
name and more
Question:
I bought a new computer and would like to
transfer my Investrak program to my new computer, how would I achieve
this?
Answer:
Reinstall Investrak from our website at
www.investrak.com.
Once installed enter the registration code we provided you by email.
make sure you make a backup of your existing portfolio. You
can use a floppy disk to restore it to the new PC.
Choose the restore menu option.
If you lose the registration code please contact us by email and we
will provide another.
Question:
I'm upgrading Investrak portfolio from a
previous version
how would I do this. I cannot even imagine losing
all my data?
Answer:
Investrak
should automatically convert your account to the new format.
You can Use windows explorer.
copy the file to your investrak
installed account directory. example c:\program
files\Investrak2\Investrak portfolio\myname\investrak.mdb If you can
read the file using windows explorer then copy the file to your
investrak installed account directory. example c:\program
files\Investrak2\Investrak portfolio\myname\investrak.mdb make
sure you rename your account from
myname_invtrak to investrak.mdb
after you move it to the proper folder. The new version of investrak
should convert the account automatically for you when you click on it.
Question:
I'm anxious to download the demo
version of your investrak software, but the download link doesn't
work! Tried it on 3 different computers at the office. Can
you let me know what's wrong? Please get back to me - in
desperate need of some decent portfolio management software.
Answer:
If this occurs please notify us
by email
Question:
How do I sign up for real-time
streaming quotes
Answer:
http://www.askchart.com/askchart_investrak/
Question:
I noticed that when i added a
cash interest transaction the window
that popped gave a n error message and I could not enter the
transaction.
Answer:
The problem has recently been
corrected with a new update
version 3.0.1.0
Question:
Date time sort issue I
noticed that when i sort by date and have more than 4 trades in one day
the sort was out of order.
Answer:
This problem has recently been
corrected with a new update
version 3.0.1.0
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